Privacy Policy

This policy explains what information Build Outdoors collects through this website, our forms and our text messages, and how it’s used.

What we collect

When you send the estimate form, we collect the details you enter: your name, phone number, email address, project address and the type of project. Like most websites, our hosting and analytics tools may also record basic technical information such as your browser, device and pages visited.

How we use it

We use your details to respond to your request, schedule and confirm estimates and appointments, send reminders, provide customer support and talk with you about your project. We store requests in our website and customer management system so we can follow up.

Text messages (SMS)

By providing your phone number and opting in, you consent to receive text messages from Build Outdoors, including appointment confirmations, reminders and informational messages. Message frequency varies, up to 4 messages per month. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help. Consent to receive text messages is not a condition of purchase.

Mobile information sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Sharing

We share your details only with service providers that help us run the business, such as our website host, customer management software and messaging platform, and only as needed to respond to your request. We do not sell or rent your personal information.

Cookies

We may use cookies and similar tools to understand how visitors use the site and to remember your preferences. You can accept or block cookies in your browser settings; blocking them may limit some features.

Security

We use reasonable administrative, technical and physical safeguards to protect your information.

Your choices

To see, correct or delete the information we have about you, or to stop calls, texts or emails, contact us using the details below.

Changes

We may update this policy from time to time. Updates will be posted on this page. See also our Terms of Service.

Contact

Build Outdoors, 6523 Wickerwood Dr, Dallas, TX 75248
Phone: (972) 277-1658
Email: [email protected]